Business texting and a shared inbox, for your industry

Every industry misses messages differently. See how HiveThread brings SMS, Instagram, Facebook Messenger and website chat into one inbox for businesses like yours, with AI that drafts replies in your voice.

Get started

Accountants & Bookkeepers

Document chasing, appointment confirmations and "quick questions" handled by text, with every client thread on the record.

See how it works

Auto Repair Shops

Send status updates, get repair approvals from a photo of the worn part, and book jobs from one inbox your workshop shares.

See how it works

Cleaning Services

Quote from a photo, lock in recurring cleans and handle every reschedule from one inbox your whole team shares.

See how it works

Dental Clinics

Confirm appointments, answer new-patient questions and stop enquiries dying on hold, from one inbox your whole front desk shares.

See how it works

E-commerce Stores

Pre-sale questions, "where is my order?" and Instagram DMs answered from one inbox, before the cart is abandoned.

See how it works

Electricians

Catch the lead you missed on a ladder, follow up the switchboard quote, and run every job from one inbox your team shares.

See how it works

Gyms & Fitness Studios

Catch late-night membership enquiries, answer class questions and win trials before the lead goes cold, from one inbox your whole team shares.

See how it works

Hair Salons

Fill last-minute cancellations, turn Instagram DMs into bookings and answer clients without stopping mid-cut, all from one salon inbox.

See how it works

Medical Practices

Move reschedules, script-collection questions and new-patient enquiries off the phone queue and into one inbox reception shares.

See how it works

Physiotherapists

Reshuffle appointments without phone tag, answer referral and rebate questions and keep patients on their plan, all from one shared clinic inbox.

See how it works

Plumbers

Catch the burst-pipe call you missed, quote from a photo, and keep every job thread in one inbox your whole crew shares.

See how it works

Real Estate Agencies

Buyer enquiries, tenant maintenance requests and open-home questions land in one inbox your whole office can see and answer fast.

See how it works

Veterinary Clinics

Triage anxious owners, receive symptom photos and answer enquiries fast, from one inbox your nurses and reception all share.

See how it works

Childcare Centres

Tour requests, waitlist questions and "Milly won’t be in today" texts in one inbox the office and room leaders can share.

See how it works

Landscapers

Quote from a photo of the yard, manage weather reschedules and keep maintenance rounds booked from one shared inbox.

See how it works

Law Firms

Win the intake race, send matter updates by text, and keep every client exchange written down and shared across the firm.

See how it works

Pest Control

Catch the urgent infestation enquiry, book recurring treatments and confirm warranty visits from one shared inbox.

See how it works

Pet Groomers

Quote from a coat photo, sort pickup times and answer booking DMs, without putting down the dryer. One inbox, drafted replies.

See how it works

Photographers

Instagram DMs, website enquiries and shoot-day logistics in one inbox, answered between shoots, not lost behind them.

See how it works

Restaurants & Cafes

Field booking changes mid-service, answer group and function enquiries and never lose a message in the rush, from one shared inbox.

See how it works

Tutors & Tutoring Centres

Enrolment questions answered before the competitor’s trial lesson, and session reshuffles that don’t eat your teaching time.

See how it works

Don't see your industry?

Available now in Australia, the US and Canada.

HiveThread works anywhere customers message you. Set up your inbox in minutes and see for yourself.

Get started